CMMOTA

Whether you are a seasoned therapist, or just new to practice, rejected health insurance claims can happen. If you have a client that comes back to you because their claim was rejected, or if you have direct billed and had a claim rejected, we know that it can be a frustrating time. If you are a new therapist, each health insurance company must process an initial claim to add you to their system. Your client may need to submit a manual claim. Here is what to do if/when you find yourself in this situation – contact the office by email to [...]

Initial Intake Form The purpose of the Intake form is to provide Massage Therapist and Manual Osteopathic Therapist members with health history information needed from their client to mindfully create a treatment plan. We know that when members take an initial client intake that often it includes both a medical history and written consent for treatment. Examples of these forms can be found in Appendix 31 of the Membership Policy and Procedure Handbook. Remember that it is important to keep both items current. The generally accepted practice is that written consent for general treatment would be provided on an annual basis [...]

In our daily digital routines, from browsing on devices to sharing personal information, we often overlook the risks lurking online. It's crucial to prioritize your digital wellbeing and take proactive steps to stay protected in our increasingly interconnected world  Understanding the Risks Today, we rely heavily on third-party cloud services, share personal data unknowingly, and frequently work from home with sensitive information. This environment exposes us to a growing number of cyber threats including hackers, scams, and data breaches. Taking Action: 10 Steps to Protect Yourself Online Avoid Suspicious Emails: Refrain from opening emails from unknown senders. Keep Devices Updated: Regularly [...]

In previous discussions members and staff shared valuable insights on safeguarding yourself as a therapist. Whether you're new to the industry or seasoned, these tips can help you navigate potential risks effectively: Insights from Our Members: Beware of Employment Practices: Exercise caution when working at establishments offering student massages or employing non-RMTs. Instances have been reported where unregistered individuals practiced under another practitioner's name for billing purposes. Monitor Your Schedule and Records: Regularly check your appointment schedule and compare it against payments received. Keeping detailed records can help you prove your innocence in case of discrepancies or fraudulent claims. Be Aware [...]

At CMMOTA, we believe in the power of education to shape the future of massage and manual osteopathic therapy in Canada. As a valued member contributing to this mission, we appreciate your dedication and commitment to these professions. Supporting Educators As an educator providing instruction in a recognized massage or manual osteopathic therapy program, you can earn 6 Continuing Education Credits (CECs) annually. For instructions on how you can receive these credits please see this form(click here). If you instruct continuing education workshops outside of formal programs or assist in a workshop, similar documentation applies (click here for more info), allowing [...]

Discovering the right first aid course and provider can be daunting due to the variety available. Here’s why it matters and how to ensure you get what you need. The Importance of Valid Certification Recently, we've noticed an uptick in fraudulent first aid certificates. For therapists, this poses a serious risk after investing time and money in certifications that may not be valid for Standard (Intermediate) First Aid and Level C CPR. How to Verify Legitimacy To safeguard your investment, follow these steps to verify if your course provider offers legitimate certification: Check the Overriding Organization: Ask your provider which organization [...]

Navigating professional liability insurance is crucial for practitioners in massage and manual osteopathic therapy. Not all insurance policies are created equal, and understanding the differences can significantly impact your practice. Here’s what you need to know: Occurrence-Based vs. Claims Made Coverage Occurrence-Based Coverage: Coverage Details: Provides protection for incidents that occur during the policy period, regardless of when a claim is filed. Example: If an injury claim arises from a treatment performed years ago, as long as the policy was active at the time of treatment, coverage applies, even if the policy has since lapsed. Benefits: Offers continuous coverage for incidents [...]

Growing your massage business can be both exciting and challenging. Whether you're just starting out or looking to take your practice to the next level, these tips will help you attract more clients, improve your skills, and streamline your operations. Keep reading to discover practical and actionable strategies to grow your massage business and achieve lasting success. Tips To Grow Your Massage Business Join CMMOTA for professional development, networking, and marketing support. Build a strong referral network. Embrace massage therapy software + technology (marketing tools) Master your soft skills. Continuously improve your practice with ongoing education. Automate administrative tasks to save [...]

In Canada the practice of massage therapy is regulated in the provinces of Newfoundland & Labrador, Prince Edward Island, New Brunswick, Ontario, and British Columbia. Although legislation to regulate the profession has been passed in Saskatchewan it has not yet come into force, and as such will continue to remain unregulated until such time as that legislation comes into force. For those CMMOTA members who have gained registration with a College of Massage Therapy and are an active member of the College in the province in which you are providing treatment, we simply ask that you follow the rules which [...]

How should I write my receipts: While each health care insurance provider does from time to time do a random check of information, often the reason for this request is because something is either missing on the receipt, or there is a difference between the information that is provided on the receipt and the information that we have on file for you that we regularly provide to the health insurance companies. It is important to note that if you change locations or have multiple business locations that updating your information through your membership portal on the website will help to reduce [...]

Massage therapy and manual osteopathic therapy are pivotal healthcare professions that demand dedication and commitment to both clients and oneself. Your success hinges on how well you manage these aspects of your practice. Prioritize Self-Care for Long-Term Success Self-care is paramount in maintaining longevity in massage therapy and manual osteopathic therapy. By taking care of yourself, you can better serve your clients. Begin by defining your ideal client load early on. Many therapists experience work-related injuries, particularly within their first two years, often stemming from overuse syndromes in the elbows, forearms, and wrists. To mitigate these risks, consider working part-time initially [...]

The reason a minimum level of Intermediate First Aid Level C CPR is a requirement for a full Massage or Manual Osteopathic therapist is two-fold.First, it ensures you can respond quickly and effectively in an emergency. Quick responses ensure the safety and well-being of your clients. Intermediate (formerly Standard) First Aid Level C CPR is required over Basic/Emergency First Aid and CPR A as it provides a more comprehensive set of skills. Intermediate First Aid provides training on topics such as head, neck, spinal, bone, muscle, and joint injuries as well as sudden medical emergencies. CPR C is required over CPR [...]

Have you ever wondered why CMMOTA has continuing education requirements for the professions of massage therapy and manual osteopathic therapy? It is a great question, and the answer may provide insight into the courses you may wish to take as you look for continuing education offerings. The purpose behind continuing education for the professions of massage and manual osteopathic therapy is two-fold. Both professions fall within the health services class of professionalism. As a health professional it is widely understood that the practices of health care are ever changing, as society continues to conduct research and better understand the way(s) [...]