The information that you include on receipts is vitally important because it is the written record for payment of treatment, and it is essential that you have the right information on it!
From time to time health care insurance providers will do a random check of the information provided on receipts submitted to them for reimbursement. If there is information missing that they require on the receipt, a claim may be denied. In some cases they will ask for verification of a therapists credentials.
While in some cases there may be a concern for fraud, more often the reason for this request is because something is either missing on the receipt, or there is a difference between the information that is provided on the receipt and the information that we have on file for you that we regularly provide to the health insurance companies.
It is important to note that if you change locations or have multiple business locations that updating your information through your membership portal on the website will help to reduce the number of times this occurs.
To aid in reducing the number of these requests we would like to remind you of several things that are important to include on your receipts. Below is a list, as well as an example of what should be included on the receipt:
- Therapists Name followed by educational credentials (e.g. BA, BSc., MT, DOMP, MOT, OMT, etc)
- Therapists Association Number in Correct Format (CMMOTA – RMT#XXXX or CMMOTA – MOT#XXXXXX)
- Therapists Place of Business (if applicable)
- Address of Business
- Phone Number of Business
- GST # (if applicable)
- Date Receipt was Issued with Receipt Number
- Name and mailing address of Client
- Service(s) Provided including time and cost
- Payment Method
Example 1 – RMT Receipt
John Smitty, B.Sc., MT, DOMP Date: June 31, 2099
CMMOTA -RMT#9999 Receipt Number: 9876
Alberta Relaxation Massage & Spa
1234 Banff Street, Red Deer, AB T4N 1P7
(403)123-4567 GST No. 1234567RT0015
Services Provided for: Bob Jones 665 River Beach Crescent, Red Deer, AB T2P 7K8
90 Minutes Massage Therapy Treatment ………………………………………………………$134.00
GST @ 5% ………………………………………………………………………………………………………$ 6.70
Total ………………………………………………………………………………………………………………$140.70
Paid by: CASH
Example 2 – MOT Receipt
| Susan Smitty, B.Sc., MT, OMT Date: June 31, 2099
CMMOTA -MOT#999999 Receipt Number: 1234 Alberta Relaxation Massage & Spa 1234 Banff Street, Red Deer, AB T4N 1P7 (403)123-4567 GST No. 1234567RT0015 Services Provided for: Bob Jones 665 River Beach Crescent, Red Deer, AB T2P 7K8 90 Minutes Manual Osteopathic Therapy Treatment ……………………………………$200.00 GST @ 5% …………………………………………………………………………………………………….$ 10.00 Total ……………………………………………………………………………………………………………..$210.00 Paid by: CASH |
If your receipts are missing any of this vital information, please update your receipting methods. Thank you for your attention to this matter.