Your CMMOTA membership number is that thing which identifies you as a legitimate therapist to the various Health Care Insurance companies. When it is included on a receipt it provides the companies with the information that they need to reimburse your client.
Protecting that number is incredibly important, as it may be used in a fraudulent way should it fall into scrupulous hands. So how do you protect your number?
First, make sure that you do not use your number in any advertising. Don’t post it on Facebook, or other social media accounts. Don’t put it on your business cards. Don’t include it in any advertising or email signatures. Please do advertise that you are a CMMOTA Member, just don’t advertise your actual number. We have noticed an increase in membership numbers being included by clinics on their booking sites – if your clinic has this practice, we strongly suggest that you encourage them to stop. The only place your number should be published is on the receipts that you provide for the professional service you provide.
Second, make sure that you keep your business address information up to date through our membership portal. Insurers will check from time to time to see if the address information that is provided on your receipt matches the business address that the Association has in our system as part of their fraud prevention protocols.
Finally, if you suspect that your number may be being used in a fraudulent manner, be sure to reach out to the Association office ASAP through email to info@cmmota.com