Your CMMOTA membership number is more than just a number—it’s your professional ID. It tells healthcare insurance companies you’re a legitimate therapist and gives them the info they need to reimburse your clients. In short, it’s kind of a big deal.
That’s why protecting your number is essential. If it falls into the wrong hands (you know, the nefarious kind), it could be used fraudulently. So, how can you keep it safe?
First, don’t advertise it. Seriously—don’t post your number on Facebook, Instagram, business cards, email signatures, or anywhere else public. You can—and should—let people know you’re a proud CMMOTA member, just leave the actual number out of it.
We’ve seen a recent trend of clinics posting therapists’ membership numbers on their online booking sites. If yours does this, it’s worth having a quick, professional chat with them. The only place your membership number should appear is on the receipts you give to clients for the professional services you provide.
Second, keep your business address updated in the CMMOTA member portal. Why? Because insurers occasionally cross-check the address on your receipt with the one we have on file. If they don’t match, it can trigger red flags. It’s a simple step that helps keep everything above board.
Finally, if you ever suspect your membership number is being misused—or feel like something’s off—don’t wait. Contact the CMMOTA office immediately at info@cmmota.com. Better safe than sorting out a fraud investigation after your morning coffee.