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UPDATE COVID-19 March 19, 2020

COVID 19 Related Information and

Frequently Asked Questions


Standard First Aid and CPR Recertifications


We know that the current state of emergency in Alberta and other jurisdictions as a result of COVID 19 has led to the cancellation of many, if not all, courses being offered for Standard First Aid and Level “C” CPR.  If your certification has expired or is due to expire over the next three months, please email CMMOTA at [email protected] and include “Standard First Aid & CPR-C Request” in the subject heading.  Our Association is willing to work with our members to ensure that you will have a reasonable amount of time to fulfil this certification requirement once things return to normal and the current health crisis has passed.  In the meantime, we do want all members to be aware that you may receive communication regarding upcoming expiring certification in Standard First and Level C CPR.  These messages are auto generated.  Please know that if you have communicated with us about your expired or expiring certification you may disregard these messages.

Criminal Record and Vulnerable Sector Checks

We know that the current state of emergency in Alberta and other jurisdictions has led many RCMP and other Police detachments to close their front counter services, which is making it very difficult to obtain the Criminal Record and Vulnerable Sector Checks required.  If you have a Criminal Record and Vulnerable Sector Check that is due, or is past due, or is coming due in the next three months, please email CMMOTA at [email protected] and include “Record Check Request” in the subject line.  Our Association is willing to work with our members to ensure that you will have a reasonable amount of time to fulfil this requirement once things return to normal and the current health crisis has passed.  In the meantime, we do want all members to be aware that you may receive communication regarding upcoming expiring Criminal Record and Vulnerable Sector Checks.  These messages are auto generated.  Please know that if you have communicated with us about your expired or expiring Criminal Record and Vulnerable Sector Checks you may disregard these messages.

CMMOTA RMT & MOT Practice Closure Recommendation

Because of the nature of COVID-19 and the length of time that a carrier of the disease may be asymptomatic, as a practicing therapist, you are at a higher risk of coming into contact or spreading this virus because of close contact with your clients, therefore, it is our recommendation that all members of CMMOTA consider immediately postponing your scheduled client appointments and immediately close your practice until the COVID-19 Health Crisis has passed. We understand that this is not a decision to be taken lightly and appreciate your attention to this matter.

In provinces or cities where the government has declared a state of emergency, meaning that non-essential services and public spaces will be closed until further notice, please follow these directives.  Continue to check your provincial Government communications to determine their advice and restrictions which they have put in place to control the spread of COVID-19.  We have put links at the bottom of this communication for all provincial Government communication sites.

CMMOTA does not have the legal authority to compel you to close your practice. Some members have already chosen to do so, based on our recommendation, and we strongly support their decisions, and encourage all CMMOTA therapists to follow suit.

IF CMMOTA Members Continue to Practice:

In addition to following the CMMOTA Standards of Practice regarding Infection Control, we ask that you use either 70% Alcohol (no higher or lower) or Lysol Disinfectant wipes on all surfaces that may have been exposed to droplets.  This must be done between each and every client.



To find out what the symptoms are, if you are in any way feeling sick please take the self evaluation test by following this link:

Additionally – YOU MUST commence active and passive screening of clients.  This should be done over the phone or by email before any upcoming appointment.  Pre-screening should include the following questions:

1.   Have you traveled outside of Canada or been in close contact with someone who has traveled outside of Canada in the past two weeks?

2.   Are you feeling unwell or sick in any way?

3.   Is anyone in your household sick or unwell in any way?

4.   Have you been in contact with anyone who is currently self-isolating because of COVID-19?

·         A close contact is defined as a person who: Provided care for the individual, including healthcare workers, family members or other caregivers, or who had other similar close physical contact with the person without consistent and appropriate use of personal protective equipment OR Lived with or otherwise had close prolonged contact (within 2 metres) with the person while the person was infectious OR Had direct contact with potentially infectious bodily fluids of the person (e.g. was coughed or sneezed on) while not wearing recommended personal protective equipment.

Additionally – IF A CLIENT COMES TO YOUR CLINIC AND DISPLAYS SIGNS OF SICKNESS – PLEASE DO NOT TREAT THEM!  Send them home and tell them that they need to take the Self Evaluation Test that is available at

Additionally – We ask that your clinic strictly adhere to the following recommendations from Alberta Health Services regarding the cleaning of Public Facilities:

Additional resources for information regarding the COVID-19 and best practices in a health care setting can be found here: - statement


What other safety precautions can I take?

·         Wash your hands with soap and water often – for at least 20 seconds.

·         Avoid touching your eyes, nose and mouth with your hands.

·         Disinfect frequently touched objects and surfaces/

·         Cover your nose and mouth with your elbow or a tissue when coughing or sneezing, if you use a tissue dispose of it in the garbage.

·         DO NOT Shake hands with anyone.

·         Distance yourself – it is suggested during this crisis that you maintain a 2 meter or 6 foot distance between people when in public.


EI and Business Interruption Details

My clinic owner has decided to close the clinic.  Am I entitled to any financial support?

If you are an employee, you will be entitled to regular EI benefits.  You employer will need to file a ROE (Record of Employment) and provide you with a written notice of temporary layoff.  There will be the standard one-week waiting period before EI benefits will become active.

My clinic owner has decided to stay open, but I don’t feel comfortable continuing to treat clients.  Am I entitled to any financial support?

If your employer is willing to give you a temporary layoff notice, and file and ROE, you will be eligible for standard EI benefits.

If I am an independent contractor am I eligible for any EI financial support if I cannot work due to clinic closure?

It is unlikely that you would qualify for any EI benefits due to choosing not to treat, or your clinic is closed. Even if you paid into EI, for self-employed, that is primarily meant to maternity leave or illness, not loss of work.

Yesterday the Government of Canada did announce the Emergency Care Benefit providing up to $900 bi-weekly, for up to 15 weeks. This flat-payment Benefit would be administered through the Canada Revenue Agency (CRA) and provide income support to:

  • Workers, including the self-employed, who are quarantined or sick with COVID-19 but do not qualify for EI sickness benefits.
  • Workers, including the self-employed, who are taking care of a family member who is sick with COVID-19, such as an elderly parent, but do not quality for EI sickness benefits.
  • Parents with children who require care or supervision due to school closures, and are unable to earn employment income, irrespective of whether they qualify for EI or not.

Application for the Benefit will be available in April 2020, and require Canadians to attest that they meet the eligibility requirements. They will need to re-attest every two weeks to reconfirm their eligibility. Canadians will select one of three channels to apply for the Benefit:

·         by accessing it on their CRA MyAccount secure portal;

·         by accessing it from their secure My Service Canada Account; or

  • by calling a toll free number equipped with an automated application process.

Is there any other support for an Independent Contractor?

As an independent contractor, you are a small business. BDC (Business Development Bank of Canada) has been given the ability to dispense small business loans with differed payments on the principle. Currently, this is likely the best access to additional funds to support you at this time. Here is a link to their site -

Alberta Works offers support for financial emergencies for people who qualify. Visit: for details on who can qualify and how to apply.

Does the business interruption insurance that we as practitioners have through Dusyk and Barlow kick in if I close my practice due to COVID-19?

No.  This Item insures only against loss directly resulting from necessary interruption of business caused by destruction or damage at the “premises” by an insured peril. Business interruption coverages cannot be triggered by such things as a slowdown in business, quarantine or Governing bodies suspending all Non-Essential treatments

What if I have other business interruption insurance, might I be covered then?

If your business has business interruption insurance outside of Dusyk and Barlow, please contact your independent insurance Broker before you close your business to ensure what their coverage may provide you and what requirements they may have.

Does our CMMOTA Professional Liability coverage cover us to continue treatments through this COVID-19 pandemic?

To date this is what we have received from our Broker at Dusyk and Barlow: “Our assumption here is that insured practitioners can practice until such time as their provincial Health Authority advises them they cannot practice or until they become ill with the virus themselves.  We hope to have clarification on this soon.”


Provincial and Territorial Communications


New measures to limit COVID-19 in Alberta

Northwest Territories

Northwest Territories Government Newsroom
Public Safety Notices

Nova Scotia

Nova Scotia Government YouTube Channel
Nova Scotia Government Facebook Page
Nova Scotia Health and Wellness Facebook Page
Stay Informed - Live Webcast


Ontario Enacts Declaration of Emergency to Protect the Public

Prince Edward Island

Premier announces initial financial support, declares public health emergency

Yukon Territory

Yukon government announces $4M support package 

Other Resources

TELUS Health

Babylon Health Care App

World Health Organization (WHO)

Getting your work place ready for COVID-19 (PDF)

Government of Canada

Coronavirus disease (COVID-19): Prevention and Risks
Infection prevention and control for coronavirus disease (COVID-19)
Coronavirus disease (COVID-19): Being prepared
Employment and Social Development Canada

Provincial and Territorial Governments

Alberta Health Services
HealthLink BC
Government of Manitoba
New Brunswick Department of Health
Government of Newfoundland and Labrador
Northwest Territories Department of Health and Social Services
Government of Nova Scotia
Government of Nunavut
Ontario Ministry of Health
PEI Health and Wellness (PDF)
Government of Quebec
Government of Saskatchewan
Yukon Territory Government

Finally – one last thing. CMMOTA is taking a proactive approach to help prevent possible spreading of COVID-19. We are open for business but until further notice, our offices are closed to walk-in traffic and we will no longer conduct face-to-face meetings, instead we will correspond via telephone, email and fax.

Our continued wishes for your health and safety.


Contact the CMMOTA

Canadian Massage & Manual Osteopathic Therapists Association
#219, 3722 57 Ave
Red Deer, Alberta
Canada T4N 4R7